Responsible gambling

Responsible Gaming at 11 Croco Casino

At 11 Croco Casino, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our players. We are committed to providing a platform that promotes healthy gaming habits and encourages our players to maintain control over their gaming activities.

What is Responsible Gaming?

Responsible gaming is about being aware of your limits and taking steps to manage your gaming habits. It's about making informed decisions, setting boundaries, and prioritizing your well-being. At 11 Croco Casino, we want to support you in achieving a balance between gaming and other aspects of your life.

Personal Limit Tools

We offer a range of personal limit tools to help you manage your gaming activities:

• Deposit limits: Set a maximum amount you can deposit into your account per day/week/month.
• Loss limits: Set a maximum amount you are willing to lose in a single game or session.
• Session time limits: Set a maximum amount of time you want to spend playing games per session.

To set these limits, please visit the "Responsible Gaming" section of your account and follow the instructions. You can also contact our customer support team for assistance.

Self-Exclusion

If you feel that your gaming habits are becoming problematic or if you need a break from gaming, we offer a self-exclusion option:

• Voluntary Self-Exclusion: Choose to exclude yourself from playing on our platform for a specified period (from 6 months to 5 years).
• Permanent Self-Exclusion: Choose to permanently exclude yourself from playing on our platform.

Please note that once you have self-excluded, you will not be able to access your account or play games during the chosen period. We recommend contacting our customer support team for assistance with self-exclusion.

Reality Check

We also provide a reality check feature that allows you to monitor and manage your gaming habits:

• Session time reminder: Set reminders to take breaks and reassess your gaming activity.
• Time spent playing: Monitor the amount of time you spend playing games per session.

To access these features, please visit the "Responsible Gaming" section of your account.

Additional Resources

We also provide additional resources to support our players:

• Links to Support Organizations: We have partnered with reputable organizations that specialize in responsible gaming and problem gambling. You can find links to these organizations on our website.
• Player Resources: We offer a range of guides, tutorials, and FAQs to help you understand our games and platforms.

We are committed to providing a safe and enjoyable experience for all our players. If you have any questions or concerns about responsible gaming at 11 Croco Casino, please do not hesitate to contact us.